About ReConnect
We help businesses stay in touch with the customers they already have.
ReConnect is customer follow-up software for small and growing businesses that sell on WhatsApp — starting in Nigeria.
Why we exist
Sales slip away quietly.
Walk into almost any growing business and you'll find the same thing: hundreds of past customers spread across WhatsApp chats, notebooks and spreadsheets. Many of them would happily buy again. But nobody has time to go through the list, work out who has gone quiet and send them a message.
So the customers drift away — not because they were unhappy, but because nobody followed up. ReConnect started by fixing that one problem well: show you who to contact, make it easy to reach them on WhatsApp, and show you the sales that come back.
Businesses then asked for the rest of the journey in the same place, so ReConnect now also handles orders, invoices, deliveries, money owed and Google reviews. It runs on any smartphone, can be added to your home screen, and keeps your customers' data safe.
We're starting with businesses in Nigeria and building for the rest of Africa next. Fashion brands, salons, phone shops, furniture makers, estate agents — anyone whose customers buy more than once.
What ReConnect does
From first message to repeat customer.
Bring your customers in
From your WhatsApp Business app, your phone contacts or a spreadsheet, with phone numbers cleaned up and friends and family left out.
Know who to contact
Customers sorted into Active, Sleeping and Lost, health scores, VIP alerts, and a Today list of who to reply to and follow up with.
Follow up on WhatsApp
Personal messages from your own WhatsApp, sample messages for your industry, sequences that stop when a customer replies, and a shared inbox for your team.
Take orders and get paid
Orders, invoices and receipts sent on WhatsApp, riders with their own delivery page, and a list of who still owes you.
Give people a reason to come back
New stock, birthdays and seasons like Sallah and Christmas, and a Google review request after a good sale.
See what it brought back
Sales linked to the follow-ups behind them, team results, and a short report every month.
What we believe
The principles behind the product.
Old customers are the best customers
Winning a new customer takes adverts, time and luck. Someone who has bought from you before already trusts you. They usually just need a reason to come back — and someone to remember them.
Software should fit how you already work
Most small businesses in Africa run on WhatsApp and a phone, not on complicated sales tools. ReConnect is built around that reality: simple screens, phone-first, and in Naira.
Honest numbers only
We only count a sale as recovered when you link it to a follow-up. No inflated dashboards, no invented percentages. If the numbers look good, it's because they are.
Respect for the people you message
Customers should hear from businesses they know, when they want to. That's why each customer's choice is recorded, STOP is honoured, customers can ask for their details to be deleted, and ReConnect never sends messages on its own.
Company
Who we are.
- Company
- RECONNECT HUB
- Registration number
- 9890503
- Serving
- Businesses in Nigeria, with more African countries to follow
Your next sale is already in your customer list.
Start with sample customers or your own list. Connect WhatsApp when you're ready.
30-day free trial · No card required